Yes, We have made this kit easy enough for you to be able to assemble by yourself in less than 20 minutes. It mainly comes with 3 assembly units.

1. Frame unit: This can be fixed with bolts provided with the frame.
2. Pipe Unit: This can be fixed using hands as given in the manual.
3. Inlet, Outlet, and Tank: This can be fixed as per manual. 

The entire setup is a simple Plug’n’Play unit.

You can do the DIY installation with the help of the manual you get with the kit. If you are stuck in the installation process. You can reach out to us on 9870-424-425 to arrange a zoom call so our technicians can help you do the setup.

If you are stuck in the growing phase, you can connect with agricultural consultants from your app. ‘Talk to Expert’ option allows you to chat, share photo, and share plant history with the expert to give you better insights and solutions.

We apologize for this inconvenience. We encourage you to reach out to your bank or UPI partner as further permissions may be needed to complete the payment. You are also welcome to write to support@hydrobuild.tech for further guidance. Please wait a full 24 hours before trying again. A strong Internet connection and up-to-date browser are strongly recommended.

Yes, you can. In order to cancel, you need to send an email to support@hydrobuild.tech with the subject name ‘Cancel my order’. You can also cancel your booking from your account page.

Please note we are unable to reimburse for any currency conversion or transaction fees charged by your bank, payment gateway or credit card issuer. It usually takes 24 hours for the money to deposit back in your account from the time of cancel request raised.

Please note you can not cancel your order once its dispatched.

We support all credit cards, debit cards, net banking with over 100+ banks. We also support UPI payment via phone pay, google Pay, Paytm. We support wallets like mobiquick, Paytm wallet, airtel money and we also support EMI.

hydroBUILD come with 23 algorithm sequence. One of which deals with electricity failure situation. We have successfully implemented 3 zones. First 7 hours will be no harm zone and after that, we have 11 hours of the damage recovery zone. hydroBUILD can withstand and recover electricity failure of 18 hours.

We will send you 5 generic seeds with hydroBUILD kit. This will be tested seeds to withstand harsh conditions and help you understand how hydroBUILD works. Also inside your mobile app, you have an option to get seeds and fertiliser from us.

hydroBUILD can work with direct line (2phase/3phase) as well as inverter or generator connection. Power function of PCB is designed to adopt voltage fluctuations as well as filter frequencies.

Sensors will be sending data to CPU on sensor kit using SoC. This data will be sent to AI server which is connected via the internet. In response to the data from your kit, AI will construct and deploy plant schedule for your kit.

hydroBUILD comes with 7 fallback algorithms boarded on SoC which will take care of a system even if it loses connection or not connected to the internet at all. For better results, we suggest you connect your hydroBUILD to the internet.

Not really. hydroBUILD is Plug’n’Play unit. You don’t have to worry about any technical terminology to use hydroBUILD.

Yes, you have complete control in your app to go autopilot or manual. In Autopilot mode AI engine will take care of growing and in manual mode, you can take your decisions which you want hydroBUILD to follow.

Yes, you have the option to restrict hydroBUILD to send data to AI engine. Your data will not be shared with server, also you can choose manual operation in order to stop sharing your data with hydroBUILD central database.

Yes, you can use multiple devices using a single app. This feature is developed for commercial application of hydroBUILD. Just check for account option inside your app to add multiple kits to single user or app.

Yes, you can manage a single kit with 4 accounts at a time. This feature is given for collaborative access to growing conditions. Here you will find you have one Super-user account and others mirror accounts.

Other users can access the data but won’t be able to make any changes to the system without super-user permission. All mirror accounts are reference only.